Technology that keeps your business running.

Commerce Wright is an IT solutions company. We build custom software, run cloud platforms and add AI where it earns its place, so your team can get on with the business.

From first diagram to on-call, in four steps.

The order never changes. It's how we keep the systems you run reliable while they change.

  1. Discovery

    Start by understanding the business.

    We talk to the people who use your systems, review what you run today and agree what success looks like. You get a written plan and an estimate.

    What we find out

    Questions we answer before any design starts.

    • What slows your team down today.
    • Which systems the business cannot be without.
    • Where your data lives and who can reach it.
    • What a good result is worth to you.
  2. Design

    Draw it before we build it.

    We sketch the screens and the architecture, pick proven tools and show you how it fits together. You approve the design before the build starts.

    What you approve

    Agreed in writing before the build.

    • Screens and user journeys.
    • How the system is put together.
    • Hosting, security and backup plan.
    • Timeline and fixed scope.
  3. Build

    Build in small, working steps.

    You see working software every week. Every release is tested, reviewed by a second engineer and can be rolled back.

    Every release passes

    Checked automatically before it ships.

    • Automated tests pass.
    • Security scan is clean.
    • A second engineer has reviewed it.
    • Rollback has been tested.

    4 of 4 checks passing

  4. Support

    Stay on call after launch.

    We monitor, patch and back up what we run, answer your team within agreed hours and stand behind a 99.5% monthly availability SLA.

    What we run

    Included in managed support.

    • 24/7 monitoring and alerts.
    • Patching and security updates.
    • Backups with tested restores.
    • Monthly service report.

What we do, end to end.

Small senior teams that plan, build and run the technology your business depends on.

  • Custom software

    Web and mobile apps built around how your business works, with native Swift, Kotlin and C++, plus cross-platform Flutter.

    Typical work:

    • React
    • TypeScript
    • Rust
    • Next.js
    • NestJS
    • Vue
    • Nuxt
    • Node.js
    • Python
    • Go
    • PostgreSQL
    • MySQL
    • Flutter
    • Swift
    • Kotlin
    • C++
  • Composable & Headless Commerce

    Headless and composable commerce on commercetools, Shopify or VTEX, with a custom storefront and the search, content and payment services you choose, so you can change any part without a replatform.

    Typical work:

    • commercetools
    • Shopify
    • VTEX
    • GraphQL
  • Cloud and DevOps

    Move to the cloud, secure it and keep the bill under control, on AWS, Azure or Google Cloud.

    Typical work:

    • AWS
    • Azure
    • Google Cloud
    • Terraform
    • Docker
    • Kubernetes
    • CI/CD
    • GitHub Actions
    • GitLab CI/CD
  • GenAI and automation

    Practical AI: Agentic workflow, assistants, ChatBot, RAG & document handling and workflow automation, with a person checking the results.

    Typical work:

    • Claude Code
    • Codex
    • Cursor
    • n8n
    • Private and hosted models
    • Automation tools
    • Search
  • Managed IT and support

    Monitoring, observability and tracing with OpenTelemetry, patching, backups and a help desk, backed by a 99.5% monthly availability SLA.

    Typical work:

    • Monitoring
    • Backups
    • Identity
    • Help desk
    • Observability
    • OpenTelemetry

Built for businesses of every size and sector.

  • Retail and e-commerce
  • Financial services
  • Education
  • Logistics and delivery
  • Real estate
  • Healthcare
  • Public sector
  • HyperLocal

What you can count on.

A steady rhythm you can plan around, and a person accountable for every change.

  • Every week

    Working software you can click through, not a big reveal at the end.

    52 a year

  • Every month

    A service report on what we run for you.

    12 a year

  • Every quarter

    A capacity review, so growth never catches the system out.

    4 a year

An engineer signs off every change. AI helps, a person decides.

99.5% availability, written into the contract.

Every production system we run for you carries a 99.5% monthly availability SLA. In a 30-day month that is a downtime budget of 3 hours 36 minutes, and we report against it every month.

How it's measured
Monthly, for each production service we operate for you.
How you'll know
A monthly service report with availability, every incident and what we changed.
A 30-day month of 720 hours: at least 716 hours 24 minutes available, at most 3 hours 36 minutes of downtime.
  • Committed availability716 h 24 m
  • Downtime budget3 h 36 m
One square per hour of a 30-day month. Filled squares are the availability we commit to; the outlined bar at the end is the most downtime the SLA allows.

About Commerce Wright

We take the name literally. A wright is a maker, and we build the technology your business leans on, then stay to run it.

Who you work with

Small senior teams
Every project is led by a senior engineer who writes code, reviews code and answers for the result.
Plain language
You get clear plans, fixed scopes and updates you can read without a glossary.
We run what we build
The team that ships a system stays on call for it.

Global presence

Two offices, clients across the world.

We deliver from Ras Al Khaimah and Patna, and support clients in any time zone their business needs.

  • Gulf region
  • Middle East
  • Africa
  • South Asia

Straight answers.

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